About us

INAX has been one of the leading companies in alarm server solutions for over 24 years and offers unique selling points in the areas of business continuity and crisis management. We focus on our core markets in Switzerland and the EU, but are also present globally with our software solutions and consistently offer business benefits through the latest technologies.

YOUR TRUSTED SOURCE FOR ALARM SERVER AND DEDICATED CRISIS MANAGEMENT SERVICES

Experts across a range of specializations

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Years combined Experience

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So far we have offices across 7 countries

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INAX LTD is a privately owned, Swiss-based company that was founded almost two decades ago. Since then, we have provided a full range of dedicated Solutions for Emergency and contingency Plans, Crisis Management, Alarm Server Management, including Emergency Alerting (Mass Alerting), and Communication Resource Management for companies of all sizes and sectors. Related IT Services are key to unique solutions and second-to-none support.

Today, we’re proud to boast a strong team of IT engineers and developers who are happy to roll up their sleeves to solve your IT problems and meet your business needs.

We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.

OUR MISSION

Building on our technologies and competencies creating value for our customers. We’ll achieve this by focusing on the intersection of our client’s emerging needs and the acceleration of business and technological change.

OUR VALUES

Our values are the guiding principles upon which INAX was founded and how we strive to conduct our business on a daily basis. Values establish our view of the world as we shape the future. They determine how we treat each other.

OUR APPROACH & CULTURE

Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors.

OUR HISTORY

A LOOK INTO OUR HISTORY

2001 – 2003

INAX LTD began life as a networking integrator for Alarm Server Management back in 2001 from Offices in Sins / Switzerland. Finding out that available software solutions these days couldn’t match our expectations, we started developing our own software. Hence, a new brand “ixArma” was born.

2004 – 2005

Having started its software developments from the beginning, INAX LTD introduces version 2 of our ixArma Alarm Server Software with enhanced features to support its customers.

2006 – 2010

INAX LTD is growing in both client base and staff, becoming one of the largest regional providers of Alarmserver solutions. Furthermore, we started offering exciting up- and cross-selling-opportunities to resellers in Switzerland and the so-called “DACH-Region”.

2011 – 2018

Our team at INAX increased its product portfolio, offering one of the most comprehensive and robust products in our industry, which became a market-leading software in the field of Alarm Server and related Solutions for Communication in case of an incident. We are incredibly proud of the external recognition of our team, who have completed extensive training and worked hard over extended periods to ensure we consistently meet the needs of our customers.

2019

INAX LTD is now part of ISANDO GROUP, boosting further growth in our key areas. ISANDO Group is a privately owned holding focusing on dedicated IT services, including but not limited to system integrations and software and database developments supplied to both regional and international businesses. Nothing has changed for our valued existing customers – we will stick to local support but enhance the range of our services and 24/7 support. The management will continue to be led by CEO Paul Binkert to guarantee service continuity.

2020 – present

INAX LTD is ambitious enough to consolidate a market-leading role in the area of alarm server management. We rigorously invest in our software products to enhance reliability, speed, security, usability, and product quality. Furthermore, we believe that second-to-none customer support is key to long-term business partnerships, creating real value for money.

OUR Values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

These values give us the foundations we need.

OUR PEOPLE

GREAT PRODUCTS AND UNIQUE SOLUTIONS EVOLVE FROM A GREAT TEAM

INAX’s leadership team has a long history of success in alarm server technology, outstanding developments, and implementation of market-leading solutions.

YOUR ADVANTAGES WITH INAX AS A PARTNER

6 REASONS TO PARTNER WITH US

Below we will show you the advantages of working with us to build your alarm server infrastructure and your business continuity management system. We also provide you with comprehensive advice on how you can minimize risks.

Quick response
We can remotely log in to your control panel or server. This means we can fix many problems immediately without a technician having to travel to your location. This saves time, money and nerves.
Experienced
With more than 24 years of experience in alarm servers and business continuity management, including mass alerting, we have gained expertise across a wide range of technologies, industries and application types.
No geek speak
We always strive to answer your questions simply and competently. Our technicians will also explain the functionality of our applications to you in detail. We also offer comprehensive online help and 24/7 support. This makes it easier to get started.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit and risk needs for your company.
One Stop Shop
We handle all aspects of your Alarm Server infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Protect your budget and use existing resources wisely: Explore our solutions

FORM OUR BLOG

IDEAS THAT DRIVE TOMORROW'S INNOVATION

Explore our INAX247 Blog for valuable insights and thought leadership on industry best practices in managed alarmserver and IT services and latest enterprise IT trends.

November 18, 2023

Automate with ixArma 7

Many customers do not take advantage of the possibilities that our software offers. Because often only a small part of the alerting processes is mapped via our ixArma software suite. Very often, different systems are in use in parallel, although all conceivable emergency scenarios can be mapped and technically implemented via ixArma. If a fire alarm system, gas alarm system, various PLCs (programmable logic controllers), various manufacturers and a building management system (BMS) have to be configured and monitored, things quickly become confusing.

January 7, 2022

Crisis and Emergency Response

Many company owners, including those of smaller companies, are aware that companies of all sizes are legally obliged to develop and have emergency plans ready for any case of emergency. However, these tasks often take a back seat due to day-to-day business. If something does happen, the reaction is usually inadequate.

October 5, 2020

Design Update for ixArma 6

INAX is pleased to announce a design update for ixArma 6 (available only for version 5.4.24). The new design comes with a light grey background and fresh colour schemes without giving up existing colours for alarms and status notifications. Customers who signed up for our version 5.4.24 are entitled to this design update to ixArma 6.

Insights to help you what to do in case of emergency or incident – better organized, faster and well documented for auditing. View all articles

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