{"id":10591,"date":"2022-12-14T04:04:02","date_gmt":"2022-12-14T03:04:02","guid":{"rendered":"https:\/\/inax247.ch\/billets-dassistance\/"},"modified":"2025-05-15T10:41:48","modified_gmt":"2025-05-15T08:41:48","slug":"billets-dassistance","status":"publish","type":"page","link":"https:\/\/inax247.ch\/fr\/billets-dassistance\/","title":{"rendered":"Billets d&rsquo;assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10591\" class=\"elementor elementor-10591 elementor-8193\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd854b e-flex e-con-boxed e-con e-parent\" data-id=\"6dd854b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40e8042 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"40e8042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avez-vous besoin d&rsquo;assistance ou d&rsquo;informations techniques ? &#8211; Ne vous inqui\u00e9tez pas, nos experts INAX et nos sp\u00e9cialistes syst\u00e8me se feront un plaisir de vous aider. Contactez-nous simplement afin que nous puissions vous aider rapidement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-468b3cf e-flex e-con-boxed e-con e-parent\" data-id=\"468b3cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-014c6e7 elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"014c6e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"608\" height=\"512\" viewBox=\"0 0 608 512\"><path d=\"M320.96 6.608C311.68 -1.92 296.336 -1.92 287.056 6.608L4.04803 177.344C1.64803 178.8 0.176025 181.392 0.176025 184.192V486.944C0.176025 500.752 11.472 512 25.36 512H582.64C596.528 512 607.824 500.752 607.824 486.944V184.192C607.824 181.392 606.352 178.8 603.952 177.344L320.96 6.608ZM296.064 19.84C296.624 19.504 297.12 19.104 297.584 18.656C299.312 16.944 301.584 16 304 16C306.416 16 308.688 16.944 310.4 18.656C310.864 19.104 311.376 19.504 311.92 19.84L587.552 186.144L387.904 305.12C384.112 307.392 382.864 312.288 385.12 316.096C386.624 318.608 389.28 320 392 320C393.392 320 394.8 319.648 396.08 318.88L592 202.24V486.352L321.04 306.096C312.432 299.232 295.536 299.232 287.504 305.696L16 486.272V202.24L211.904 318.88C213.184 319.648 214.608 320 216 320C218.72 320 221.376 318.608 222.88 316.096C225.136 312.304 223.888 307.392 220.096 305.12L20.432 186.144L296.064 19.84ZM577.44 496H30.432L296.928 318.624C299.696 316.416 308.32 316.432 311.632 319.024L577.44 496ZM104 208H504C508.416 208 512 204.416 512 200C512 195.584 508.416 192 504 192H104C99.584 192 96 195.584 96 200C96 204.416 99.584 208 104 208Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOuvrir un ticket\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<table>\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 50%\">E-mail:<\/td>\r\n<td style=\"width: 50%;text-align: right\">support@inax247.ch<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">Allemand:<\/td>\r\n<td style=\"width: 50%;text-align: right\">(+41) 41 551 0391<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">Anglais:<\/td>\r\n<td style=\"width: 50%;text-align: right\">(+41) 41 551 0392<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">Francais:<\/td>\r\n<td style=\"width: 50%;text-align: right\">(+41) 41 551 0397<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f40de elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b4f40de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"384\" height=\"512\" viewBox=\"0 0 384 512\"><path d=\"M192 0C86.128 0 0 86.304 0 192.352C0 351.184 179.216 503.696 186.848 510.112C188.336 511.376 190.176 512 192 512C193.808 512 195.616 511.392 197.088 510.176C204.72 503.872 384 353.984 384 192.352C384 86.304 297.872 0 192 0ZM192.032 493.408C162.576 467.088 16 329.264 16 192.352C16 95.104 94.96 16 192 16C289.04 16 368 95.104 368 192.352C368 331.584 221.568 467.44 192.032 493.408V493.408ZM192 96C139.056 96 96 139.056 96 192C96 244.944 139.056 288 192 288C244.944 288 288 244.944 288 192C288 139.056 244.944 96 192 96ZM192 272C147.888 272 112 236.112 112 192C112 147.888 147.888 112 192 112C236.112 112 272 147.888 272 192C272 236.112 236.112 272 192 272Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAssistance locale\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<em><strong>INAX<span style=\"color: #99cc00\">247<\/span><\/strong><\/em> propose ses services avanc\u00e9s de gestion et de support de serveur d'alarme \u00e0 des clients du monde entier ; via la t\u00e9l\u00e9maintenance ainsi que via les revendeurs et partenaires agr\u00e9\u00e9s.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b61efb elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6b61efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"608\" height=\"512\" viewBox=\"0 0 608 512\"><path d=\"M320.96 6.608C311.68 -1.92 296.336 -1.92 287.056 6.608L4.04803 177.344C1.64803 178.8 0.176025 181.392 0.176025 184.192V486.944C0.176025 500.752 11.472 512 25.36 512H582.64C596.528 512 607.824 500.752 607.824 486.944V184.192C607.824 181.392 606.352 178.8 603.952 177.344L320.96 6.608ZM296.064 19.84C296.624 19.504 297.12 19.104 297.584 18.656C299.312 16.944 301.584 16 304 16C306.416 16 308.688 16.944 310.4 18.656C310.864 19.104 311.376 19.504 311.92 19.84L587.552 186.144L387.904 305.12C384.112 307.392 382.864 312.288 385.12 316.096C386.624 318.608 389.28 320 392 320C393.392 320 394.8 319.648 396.08 318.88L592 202.24V486.352L321.04 306.096C312.432 299.232 295.536 299.232 287.504 305.696L16 486.272V202.24L211.904 318.88C213.184 319.648 214.608 320 216 320C218.72 320 221.376 318.608 222.88 316.096C225.136 312.304 223.888 307.392 220.096 305.12L20.432 186.144L296.064 19.84ZM577.44 496H30.432L296.928 318.624C299.696 316.416 308.32 316.432 311.632 319.024L577.44 496ZM104 208H504C508.416 208 512 204.416 512 200C512 195.584 508.416 192 504 192H104C99.584 192 96 195.584 96 200C96 204.416 99.584 208 104 208Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAvez-vous des questions?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSi vous souhaitez cr\u00e9er, modifier ou g\u00e9rer efficacement des plans de d\u00e9ploiement et d\u2019urgence, vous aurez peut-\u00eatre besoin de l\u2019aide d\u2019experts. C'est l\u00e0 que nous intervenons.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06d989b e-flex e-con-boxed e-con e-parent\" data-id=\"06d989b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0b273 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2a0b273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Demande de ticket d'assistance\u200b\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-514b4a6 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"514b4a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivante&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dente&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"support_ticket_anfragen\" name=\"Billets d&#039;assistance uniquement!\u200b\" aria-label=\"Billets d&#039;assistance uniquement!\u200b\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"10591\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"514b4a6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Billets d&#039;assistance - Gestion du serveur d&#039;alarme suisse\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"10591\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-full_name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-full_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom et pr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[full_name]\" id=\"form-field-full_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Jean Dupont\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-company\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEntreprise \/ Organisation\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[company]\" id=\"form-field-company\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom de l&#039;entreprise\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de t\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indicatif pays + indicatif r\u00e9gional + num\u00e9ro de t\u00e9l\u00e9phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_e7a9474 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e7a9474\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tnum\u00e9ro de portable\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_e7a9474]\" id=\"form-field-field_e7a9474\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Indicatif pays + num\u00e9ro de portable\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdresse e-mail d'assistance\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"nom@entreprise.fr\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_7e1c396 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7e1c396\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tConfirmation de l'\u00e9mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_7e1c396]\" id=\"form-field-field_7e1c396\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"nom@entreprise.fr\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-ticket_escalation elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ticket_escalation\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPriorit\u00e9 du billet\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[ticket_escalation]\" id=\"form-field-ticket_escalation\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Veuillez s\u00e9lectionner\">Veuillez s\u00e9lectionner<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Urgent\">Urgent<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Opportun\">Opportun<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Parfois\">Parfois<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-product_down elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-product_down\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuel produit est concern\u00e9?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[product_down]\" id=\"form-field-product_down\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Veuillez s\u00e9lectionner\">Veuillez s\u00e9lectionner<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma &quot;Sur place&quot;\">ixArma &quot;Sur place&quot;<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Cloud\">ixArma Cloud<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Portal\">ixArma Portal<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Box (Chipnet)\">ixArma Box (Chipnet)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixConnect (Logiciel sur la Box ixArma)\">ixConnect (Logiciel sur la Box ixArma)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet-WAGO\">BACnet-WAGO<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet-Beckhoff\">BACnet-Beckhoff<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet andere\">BACnet andere<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"App (IOS)\">App (IOS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"App (Android)\">App (Android)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Support g\u00e9n\u00e9ral\">Support g\u00e9n\u00e9ral<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Dysfonctionnement du syst\u00e8me\">Dysfonctionnement du syst\u00e8me<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Autre\">Autre<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-version_installed elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-version_installed\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuelle version ou installation est disponible?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[version_installed]\" id=\"form-field-version_installed\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Veuillez s\u00e9lectionner\">Veuillez s\u00e9lectionner<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 7\">ixArma 7<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 6\">ixArma 6<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 5\">ixArma 5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 4\">ixArma 4<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 3\">ixArma 3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Auparavant - je ne sais pas\">Auparavant - je ne sais pas<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-last_update elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-last_update\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuand avez-vous re\u00e7u votre derni\u00e8re mise \u00e0 jour?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[last_update]\" id=\"form-field-last_update\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Veuillez s\u00e9lectionner\">Veuillez s\u00e9lectionner<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2024\">2024<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2023\">2023<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2022\">2022<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2021\">2021<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2020\">2020<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2019\">2019<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2018\">2018<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2017\">2017<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2016\">2016<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2015\">2015<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2014\">2014<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2013\">2013<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Auparavant - je ne sais pas\">Auparavant - je ne sais pas<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-textfield elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-textfield\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tComment pouvons-nous vous aider?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[textfield]\" id=\"form-field-textfield\" rows=\"4\" placeholder=\"Veuillez d\u00e9crire bri\u00e8vement le probl\u00e8me et activer l&#039;acc\u00e8s \u00e0 distance via Team Viewer, AnyDesk ou VPN.\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66db02f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"66db02f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><strong>Les nouveaux tickets doivent \u00eatre ouverts \u00e0 l&rsquo;aide d&rsquo;un formulaire enti\u00e8rement rempli ou par e-mail avec les informations pertinentes \u00e0 support@inax247.ch.<\/strong><\/p>\n<p style=\"text-align: justify;\">Pour plus de pr\u00e9cisions, veuillez appeler notre hotline <strong>+41 41 551 0397 <\/strong>ou l&rsquo;\u00e9quipe d&rsquo;assistance qui vous est assign\u00e9e dans le ticket.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da352b7 e-con-full e-flex e-con e-parent\" data-id=\"da352b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c47c983 elementor-widget elementor-widget-google_maps\" data-id=\"c47c983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Riedstrasse%2013%20Riedstrasse%2013%2C%206330%20Cham&#038;t=m&#038;z=16&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Riedstrasse 13 Riedstrasse 13, 6330 Cham\"\n\t\t\t\t\taria-label=\"Riedstrasse 13 Riedstrasse 13, 6330 Cham\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Avez-vous besoin d&rsquo;assistance ou d&rsquo;informations techniques ? &#8211; Ne vous inqui\u00e9tez pas, nos experts INAX et nos sp\u00e9cialistes syst\u00e8me se feront un plaisir de vous aider. Contactez-nous simplement afin que nous puissions vous aider rapidement. Ouvrir un ticket E-mail: support@inax247.ch Allemand: (+41) 41 551 0391 Anglais: (+41) 41 551 0392 Francais: (+41) 41 551 0397 [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[546,547],"class_list":["post-10591","page","type-page","status-publish","hentry","tag-inax-support-fr","tag-inax247-support-fr"],"_links":{"self":[{"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/pages\/10591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/comments?post=10591"}],"version-history":[{"count":4,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/pages\/10591\/revisions"}],"predecessor-version":[{"id":10762,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/pages\/10591\/revisions\/10762"}],"wp:attachment":[{"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/media?parent=10591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/categories?post=10591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inax247.ch\/fr\/wp-json\/wp\/v2\/tags?post=10591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}