{"id":8222,"date":"2022-12-14T04:04:02","date_gmt":"2022-12-14T03:04:02","guid":{"rendered":"https:\/\/inax247.ch\/support-tickets-neu\/"},"modified":"2026-03-19T10:49:58","modified_gmt":"2026-03-19T09:49:58","slug":"support-tickets","status":"publish","type":"page","link":"https:\/\/inax247.ch\/en\/support-tickets\/","title":{"rendered":"Support-Tickets"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8222\" class=\"elementor elementor-8222 elementor-8193\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd854b e-flex e-con-boxed e-con e-parent\" data-id=\"6dd854b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40e8042 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"40e8042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Do you need support or technical information? &#8211; Don&#8217;t worry, our INAX professionals and system specialists will gladly assist you. Just contact us so that we can help you quickly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-468b3cf e-flex e-con-boxed e-con e-parent\" data-id=\"468b3cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-014c6e7 elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"014c6e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"608\" height=\"512\" viewBox=\"0 0 608 512\"><path d=\"M320.96 6.608C311.68 -1.92 296.336 -1.92 287.056 6.608L4.04803 177.344C1.64803 178.8 0.176025 181.392 0.176025 184.192V486.944C0.176025 500.752 11.472 512 25.36 512H582.64C596.528 512 607.824 500.752 607.824 486.944V184.192C607.824 181.392 606.352 178.8 603.952 177.344L320.96 6.608ZM296.064 19.84C296.624 19.504 297.12 19.104 297.584 18.656C299.312 16.944 301.584 16 304 16C306.416 16 308.688 16.944 310.4 18.656C310.864 19.104 311.376 19.504 311.92 19.84L587.552 186.144L387.904 305.12C384.112 307.392 382.864 312.288 385.12 316.096C386.624 318.608 389.28 320 392 320C393.392 320 394.8 319.648 396.08 318.88L592 202.24V486.352L321.04 306.096C312.432 299.232 295.536 299.232 287.504 305.696L16 486.272V202.24L211.904 318.88C213.184 319.648 214.608 320 216 320C218.72 320 221.376 318.608 222.88 316.096C225.136 312.304 223.888 307.392 220.096 305.12L20.432 186.144L296.064 19.84ZM577.44 496H30.432L296.928 318.624C299.696 316.416 308.32 316.432 311.632 319.024L577.44 496ZM104 208H504C508.416 208 512 204.416 512 200C512 195.584 508.416 192 504 192H104C99.584 192 96 195.584 96 200C96 204.416 99.584 208 104 208Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOpen a Ticket\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<table>\r\n<tbody>\r\n<tr>\r\n<td style=\"width: 50%\">Email us:<\/td>\r\n<td style=\"width: 50%;text-align: right\">support@inax247.ch<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">German:<\/td>\r\n<td style=\"width: 50%;text-align: right\">(+41) 41 551 0390<\/td>\r\n<\/tr>\r\n<tr>\r\n<td style=\"width: 50%\">English:<\/td>\r\n<td style=\"width: 50%;text-align: right\">(+41) 41 551 0392<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f40de elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"b4f40de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"384\" height=\"512\" viewBox=\"0 0 384 512\"><path d=\"M192 0C86.128 0 0 86.304 0 192.352C0 351.184 179.216 503.696 186.848 510.112C188.336 511.376 190.176 512 192 512C193.808 512 195.616 511.392 197.088 510.176C204.72 503.872 384 353.984 384 192.352C384 86.304 297.872 0 192 0ZM192.032 493.408C162.576 467.088 16 329.264 16 192.352C16 95.104 94.96 16 192 16C289.04 16 368 95.104 368 192.352C368 331.584 221.568 467.44 192.032 493.408V493.408ZM192 96C139.056 96 96 139.056 96 192C96 244.944 139.056 288 192 288C244.944 288 288 244.944 288 192C288 139.056 244.944 96 192 96ZM192 272C147.888 272 112 236.112 112 192C112 147.888 147.888 112 192 112C236.112 112 272 147.888 272 192C272 236.112 236.112 272 192 272Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFind local Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<em><strong>INAX<span style=\"color: #99cc00\">247<\/span><\/strong><\/em> delivers its advanced Alarm Server Management and its Support Services to clients worldwide; directly or through <a href=\"https:\/\/inax247.ch\/en\/reseller\/\"><strong>Resellers<\/strong><\/a> and authorized Partners.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b61efb elementor-widget__width-initial elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6b61efb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"608\" height=\"512\" viewBox=\"0 0 608 512\"><path d=\"M320.96 6.608C311.68 -1.92 296.336 -1.92 287.056 6.608L4.04803 177.344C1.64803 178.8 0.176025 181.392 0.176025 184.192V486.944C0.176025 500.752 11.472 512 25.36 512H582.64C596.528 512 607.824 500.752 607.824 486.944V184.192C607.824 181.392 606.352 178.8 603.952 177.344L320.96 6.608ZM296.064 19.84C296.624 19.504 297.12 19.104 297.584 18.656C299.312 16.944 301.584 16 304 16C306.416 16 308.688 16.944 310.4 18.656C310.864 19.104 311.376 19.504 311.92 19.84L587.552 186.144L387.904 305.12C384.112 307.392 382.864 312.288 385.12 316.096C386.624 318.608 389.28 320 392 320C393.392 320 394.8 319.648 396.08 318.88L592 202.24V486.352L321.04 306.096C312.432 299.232 295.536 299.232 287.504 305.696L16 486.272V202.24L211.904 318.88C213.184 319.648 214.608 320 216 320C218.72 320 221.376 318.608 222.88 316.096C225.136 312.304 223.888 307.392 220.096 305.12L20.432 186.144L296.064 19.84ZM577.44 496H30.432L296.928 318.624C299.696 316.416 308.32 316.432 311.632 319.024L577.44 496ZM104 208H504C508.416 208 512 204.416 512 200C512 195.584 508.416 192 504 192H104C99.584 192 96 195.584 96 200C96 204.416 99.584 208 104 208Z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tHave questions?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWhen it comes to re-creating and managing Contingency Plans for your business, you need an expert. That\u2019s where we come in.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06d989b e-flex e-con-boxed e-con e-parent\" data-id=\"06d989b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0b273 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2a0b273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-514b4a6 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"514b4a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"support_ticket_anfragen\" name=\"Support Tickets only!\u200b\u200b\" aria-label=\"Support Tickets only!\u200b\u200b\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"8222\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"514b4a6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support-Tickets - Schweizer Alarmserver in der Cloud und vor Ort\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"8222\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-full_name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-full_name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFull Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[full_name]\" id=\"form-field-full_name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"John Doe\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-company\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirm \/ Organization\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[company]\" id=\"form-field-company\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Country Code + Phone Number\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_e7a9474 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e7a9474\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMobile Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_e7a9474]\" id=\"form-field-field_e7a9474\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Country Code + Mobile Number \" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSupport email address\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"name@company.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_7e1c396 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7e1c396\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-Mail Confirmation\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_7e1c396]\" id=\"form-field-field_7e1c396\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"name@company.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-ticket_escalation elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ticket_escalation\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTicket Escalation\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[ticket_escalation]\" id=\"form-field-ticket_escalation\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Please select\">Please select<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Urgent\">Urgent<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Moderate\">Moderate<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sometime\">Sometime<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-product_down elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-product_down\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich product is affected?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[product_down]\" id=\"form-field-product_down\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Bitte w\u00e4hlen Sie\">Bitte w\u00e4hlen Sie<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma &quot;On Premise&quot;\">ixArma &quot;On Premise&quot;<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Cloud\">ixArma Cloud<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Portal\">ixArma Portal<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma Box (Chipnet)\">ixArma Box (Chipnet)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixConnect (Software for ixArma Box)\">ixConnect (Software for ixArma Box)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet-WAGO\">BACnet-WAGO<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet-Beckhoff\">BACnet-Beckhoff<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"BACnet other\">BACnet other<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"App (IOS)\">App (IOS)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"App (Android)\">App (Android)<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"General support\">General support<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"System Failure\">System Failure<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Other\">Other<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-version_installed elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-version_installed\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhich version or installation is used?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[version_installed]\" id=\"form-field-version_installed\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Please select\">Please select<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 7\">ixArma 7<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 6\">ixArma 6<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 5\">ixArma 5<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 4\">ixArma 4<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"ixArma 3\">ixArma 3<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Earlier - I don&#039;t know\">Earlier - I don&#039;t know<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-last_update elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-last_update\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhen did you get your last update?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[last_update]\" id=\"form-field-last_update\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Please select\">Please select<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2026\">2026<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2025\">2025<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2024\">2024<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2023\">2023<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2022\">2022<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2021\">2021<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2020\">2020<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2019\">2019<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2018\">2018<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2017\">2017<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2016\">2016<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2015\">2015<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2014\">2014<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2013\">2013<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2012\">2012<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Earlier - I don&#039;t know\">Earlier - I don&#039;t know<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-textfield elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-textfield\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow can we help?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[textfield]\" id=\"form-field-textfield\" rows=\"4\" placeholder=\"Please briefly describe the problem and enable remote access via Team Viewer, AnyDesk or VPN.\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7aebf1f]\" id=\"form-field-field_7aebf1f\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66db02f elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"66db02f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><b><strong>New tickets must be opened by submitting a fully completed form or sending an email with the relevant details to the email addresses you have on file. Please do not use the email addresses for day-to-day office operations. This is the only way to ensure a prompt response. Thank you very much.<\/strong><\/b><\/p>\n<p><\/p>\n<p style=\"text-align: justify;\">For further inquiries, please call our hotline <b>+41 41 551 0390 <\/b>or the support team assigned to your ticket.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da352b7 e-con-full e-flex e-con e-parent\" data-id=\"da352b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c47c983 elementor-widget elementor-widget-google_maps\" data-id=\"c47c983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=Riedstrasse%2013%20Riedstrasse%2013%2C%206330%20Cham&#038;t=m&#038;z=16&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"Riedstrasse 13 Riedstrasse 13, 6330 Cham\"\n\t\t\t\t\taria-label=\"Riedstrasse 13 Riedstrasse 13, 6330 Cham\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08b4b59 e-flex e-con-boxed e-con e-parent\" data-id=\"08b4b59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4c166a elementor-widget elementor-widget-spacer\" data-id=\"e4c166a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you need support or technical information? &#8211; Don&#8217;t worry, our INAX professionals and system specialists will gladly assist you. Just contact us so that we can help you quickly. Open a Ticket Email us: support@inax247.ch German: (+41) 41 551 0390 English: (+41) 41 551 0392 Find local Support INAX247 delivers its advanced Alarm Server [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[440,441],"class_list":["post-8222","page","type-page","status-publish","hentry","tag-inax-support-en","tag-inax247-support-en"],"_links":{"self":[{"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/pages\/8222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/comments?post=8222"}],"version-history":[{"count":26,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/pages\/8222\/revisions"}],"predecessor-version":[{"id":11413,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/pages\/8222\/revisions\/11413"}],"wp:attachment":[{"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/media?parent=8222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/categories?post=8222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/inax247.ch\/en\/wp-json\/wp\/v2\/tags?post=8222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}